Who we are

Our website address is: www.surreydown.co.uk

Richard Behr (UK) Limited (hereinafter also called “Richard Behr”) in its function as the responsible body informs its clients and potential buyers about the personally identifiable data which is collected as standard during telephone contact. This is in particular:

  • Given name, family name, title, address, telephone number, information  on product requests (in the case of product related inquiry) or (in the case of a marketing campaign) information about the campaign in question.
  • Given name, family name, title, address, telephone number, information  on product requests (in the case of product related inquiry) or (in the case of a marketing campaign) information about the campaign in question
  • E-mail address, if you have agreed to receive information, in particular product offers
  • and (in cases of purchases of products) bank details, identity information, bank details, information on company registration, proof of creditworthiness.

In the following, this information is referred to as “data” or “personally identifiable data”.

Richard Behr, as the responsible body, processes the personally identifiable data for the following purposes:

  • Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)
  • Fulfilment of the contractual relationship (legal basis is article 6 I lit b. GDPR)
  • Advertising information on products marketed Richard Behr (legal basis is Art. 6 I lit f. GDPR; The legitimate interest of Richard Behr entails the processing of personal data for direct marketing purposes.) 

If your enquiry concerns products or services from other companies in the RIBECO Group, Richard Behr will transmit the personally identifiable data you thus enter to the respective company from the RIBECO Group in accordance with your previous granting of consent. In addition, your personally identifiable data will only be passed on by Richard Behr within the framework of the fulfilment of the contractual relationship and with prior consent from you.

The personally identifiable data is processed by Richard Behr, in particular by

  • Employees who provide the services offered
  • Employees who provide the services offered
  • Third-party companies (e.g. IT service providers, hosting providers and delivery companies) to which Richard Behr has outsourced services with processing operations as part of order processing.

In general, Richard Behr does not transfer personally identifiable data to non-EEA countries. The servers used by Richard Behr are located within the European Union. However, Richard Behr might use the services of Google Ireland Limited for e-mail communication. Within the framework ft he maintenance of these products, Google is also entitled to access ft he e-mail communication system in countries that are not EEA countries. This access is performed on the basis ft he EU standard contracts, as well as on the basis of data protection certifications.

Richard Behr stores personally identifiable data in connection with a contract for the duration of the retention period specified in the statutory provisions. In addition, Richard Behr stores your data in connection with the receipt of commercial information up until you revoke your consent from Richard Behr.

You are entitled to receive information about the processing of your personally identifiable data (for example the origin of this data, the purpose of the processing, the modalities of data processing). Furthermore, you are entitled at any time to object to the processing of data for the future, to restrict this or to demand the deletion of the data. Finally, you can prevent the sending of promotional material or the execution of market research or commercial communications at any time.

To summarise, you have a right to:

  • Information- Information- Rectification
  • Deletion (or to be forgotten)
  • Limitation of data processing
  • Data transferability
  • Object to the processing of your personally identifiable data
  • Complain to supervisory authorities.

To exercise the above rights and request information, you can contact the following e-mail address: 
privacy@richardbehr.co.uk

or the postal address:
Richard Behr (UK) Limited,
Hall Farm, Dereham Road,
Hingham, Norfolk
NR9 4PX, England.

The responsible body for data processing is: 
Richard Behr (UK) Limited,
Hall Farm, Dereham Road,
Hingham, Norfolk
NR9 4PX, England.

If you have any questions about our data processors, we will be happy to provide you with an up-to-date list of them.

If you have any questions about this privacy policy and about data protection, please contact our internal data protection officer: Richard Behr & Co. GmbH
Mr Ole Kuemmritz
Boschstr. 16
24568 Kaltenkirchen, Germany

privacy@richardbehr.co.uk

If you require the above information as a separate file, please feel free to contact us at any time.

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